Privacy Policy
This Privacy Policy describes how we collect, use, and share information when you visit dirtnotice.com, buy a Dirt Notice subscription, or receive the weekly list. Dirt Notice is a trade name of GAC Services LLC.
1. Information we collect
Information you give us. Name or company name, email address, billing address, phone number if you provide one, county or coverage preferences, support messages, and optional survey responses.
Payment information. Payments are processed by Stripe, Inc. and its affiliates ("Stripe"), which acts as our payment processor. We do not store full card numbers on our systems. Stripe collects and processes the card or other payment method, billing details, and related transaction data on our behalf. Stripe's use of that information is also governed by Stripe's own privacy policy (https://stripe.com/privacy).
Information collected automatically. Log data such as IP address, browser type, device type, pages viewed, referring URL, and approximate location, and standard cookies or similar tools needed to run the site and checkout.
Information in the weekly list. The list itself is compiled from public records (including Georgia EPD construction stormwater filings). Those records may include business names, site addresses, and other information the filer submitted to the government. We do not put personal owner contact information on the customer list beyond what we describe on the website.
2. How we use information
We use personal information to:
- Create and manage your subscription, charge the plan you chose, send receipts, and handle cancellations and refunds.
- Deliver the weekly email and CSV, and honor county or coverage preferences.
- Provide customer support and respond to questions.
- Send billing, renewal, failed-payment, and service notices.
- Detect fraud, fix errors, and keep the Service secure.
- Improve the product (for example, which counties are most requested).
- Comply with law and enforce our Terms of Use and Refund Policy.
We do not sell your personal information, and we do not use your billing email for unrelated third-party advertising.
3. Service providers
We share information with vendors who help us operate the Service, only as needed for their work:
- Stripe: payment processing, invoices, receipts, the customer billing portal, tax calculation if later enabled, and related fraud tools. Stripe is our payment processor, not the seller of the Dirt Notice list.
- Google Workspace (Google LLC). The weekly list is emailed from hello@dirtnotice.com using Google Workspace. We also use that mailbox to send and receive customer support and billing messages. Google is our email provider for this mailbox.
- Hosting, domain, and security providers for dirtnotice.com.
- Accountants, attorneys, or other professional advisors when reasonably necessary.
We may also disclose information if required by law, to protect rights or safety, or as part of a merger, sale, or reorganization of GAC Services LLC, with appropriate safeguards.
4. Retention
We keep subscription, billing, and delivery records for as long as the subscription is active and for a reasonable period afterward to handle refunds, disputes, tax, and legal recordkeeping (typically several years for financial records). Support emails are kept as long as needed to resolve the request and maintain a business record. You may ask us to delete or correct information as described below, subject to those legal needs.
5. Cookies and analytics
The site may use necessary cookies to run checkout and remember session information. If we later add analytics or additional cookies, we will update this policy and, where required, provide a choice.
6. Your choices
- Cancel the subscription in the Stripe customer billing portal or by emailing hello@dirtnotice.com.
- Update billing email or card in the billing portal.
- Unsubscribe from the weekly list emails using the link in those emails, or by replying as the email instructs. Transactional billing messages (receipts, failed-payment notices, legal notices) may still be sent as long as you have an account or an outstanding billing matter.
- Access, correction, or deletion. Email hello@dirtnotice.com to request a copy of the personal information we have about you, to correct it, or to ask us to delete it. We will honor requests as required by applicable law, and we may need to retain certain records as described above.
If you are a Georgia or other U.S. state resident with additional privacy rights under a state law that applies to us, we will consider a request under that law. If a law does not apply to a business of our size or type, we may still help as a matter of good practice.
7. Security
We use reasonable administrative and technical safeguards, and we rely on Stripe's PCI-compliant processing for card data. No method of transmission or storage is completely secure.
8. Children
The Service is not directed to children under 18, and we do not knowingly collect personal information from children.
9. International visitors
The Service is operated from the United States and is intended for U.S. customers. If you access it from elsewhere, you understand that your information will be processed in the United States.
10. Changes to this policy
We may update this Privacy Policy. We will post the updated policy with a new effective date and, if the changes are material, provide additional notice where appropriate.
11. Contact
Questions about this policy or your information:
GAC Services LLC d/b/a Dirt Notice
2221 Peachtree Rd Ste 6 PMB 1117
Atlanta, GA 30309
hello@dirtnotice.com