Refund Policy
This Refund Policy applies to the Dirt Notice weekly-list subscriptions described on dirtnotice.com and in the Terms of Use. It is part of the Terms of Use.
The policy (plain language)
Monthly plan ($49.88 / month). You may cancel at any time. Cancellation takes effect at the end of the paid month. You keep the weekly list through that date, and you will not be charged for the next month. We do not give partial refunds for unused days in a paid month.
Annual plan ($497.88 / year). You may cancel at any time. Cancellation takes effect at the end of the paid year, and you keep the weekly list through that date. If you request a refund within 14 days of your initial annual charge or within 14 days of an annual renewal charge, we will refund that charge in full and end access when the refund is issued. After those 14 days, we do not give partial refunds for unused months.
That is the choice this business is making. It is stated at checkout, in the Terms of Use, and here.
How to cancel
Cancel in one step in the Stripe customer billing portal. The link is in your receipt, welcome email, and other billing emails. You may also email hello@dirtnotice.com and ask to cancel. We will process email requests the same business day on weekdays.
You do not have to give a reason. An optional one-question survey may be offered after you cancel; it is not required.
How to request an annual-plan refund
If you are inside the 14-day window described above, request the refund in the billing portal if that option is offered, or email hello@dirtnotice.com with the email address on the subscription. We will refund the annual charge to the original payment method in the ordinary Stripe refund window and confirm by email.
Failed payments and chargebacks
If a renewal payment fails and is not resolved during our retry period, we will cancel the subscription and stop the weekly list. We do not add extra cancellation fees.
If you dispute a charge with your card issuer, we may pause the Service while the dispute is pending. Please contact us first so we can fix a billing error directly.
Price changes
If we change the price of a plan, the new price applies only to future renewal periods and only after we give you notice and a chance to cancel.
Changes to this policy
We may update this policy. The updated policy will apply to charges made after its effective date, except where a law requires otherwise. The current version will be posted on this page.
Contact
GAC Services LLC d/b/a Dirt Notice
2221 Peachtree Rd Ste 6 PMB 1117
Atlanta, GA 30309
hello@dirtnotice.com